Digital divide and companies: a necessary transformation


In terms of social inequalities, one cannot help but talk about one of the new problems involving the society of the 21st century, the so-called ” Digital divide “. Exclusion and marginalization today also pass through access to the Internet, which, contrary to what one might think, is not a prerogative for everyone. 


Those who stay away from the world of the web are affected in terms of cultural and socio-economic repercussions, they also bring unpleasant consequences to the wallet. Here are all the forms of the digital divide and why it is important to become aware of the negative effect this phenomenon has on a part of society.

An exclusion problem

The term exclusion today takes on an even different meaning. Since the age of the Internet, in fact, being victims of discrimination also means not being able to fully participate in social decisions via digital technology. Those who are marginalized from a technological point of view are in all respects disadvantaged and remain trapped in a century that is not very contemporary. 

One of the most obvious gaps with respect to the digital divide problem involves companies and all those organizations that are far from digital transformation and therefore unable to keep up with the times. 


The company is in fact the place where the repercussions on the economy of the individual and the community are most felt. In fact, our century is characterized by professional figures who struggle to stay up-to-date and open to experimenting with new ways of working. Those who, on the other hand, are reluctant to adapt to the digital world contribute to the growth of the gap within society and organizations. The consequence is that of having a large portion of the population that is unable to access the new business processes because they are unable to manage the new technologies.


Digital divide: who does it affect?

It is natural to wonder which categories are affected by this digital exclusion. In first place we find the elderly , who today find themselves immersed in a process that we could call ” sociologically physiological “, which leads them to fall behind the new generation of the Internet. 

In second place, unfortunately, we find a gender issue , since it is women, especially those who are not employed, who are most affected by the digital divide. Nonetheless, migrants and disabled people who, due to a cultural linguistic factor and an inability to use IT tools, are automatically excluded and marginalized from a process that is constantly updated.


Companies and the race against time

Fortunately, the perspective of the majority of companies is to introduce courses and training aimed at increasingly facilitating the digital transformation for all employees. Therefore, the awareness remains clear that the digital divide is a problem that must be solved by accepting it as a natural social process to be overcome so that new companies can thrive and, in some cases, survive in a globality chasing new technologies 

Generation gap: age also matters

One of the problems that companies most frequently find themselves facing is that of the generation gap with employees of different ages who have not yet experienced the change of action generated by the web. 

Even the age factor is therefore involved in a mechanism and in a leap in quality that took place in a few decades, which, sociologically speaking, could also be translated as ” from today to tomorrow “. A continuous run-up to the digital world, which embraces all those who manage to ” go fast ” and which at the same time excludes those who get stuck in the news.


It is therefore natural to implement a real integration process through specific trainers and team work, which can once again equalize the skills of each employee . One of the most important methods is in fact that of communication , generating a network that has the purpose of explaining to everyone the method of functioning of the new technological tools by adopting specific strategies to also reduce the information gap 

Change the mindset

Digital transformation is a topic linked to that of continuous updating, also called lifelong learning, thanks to which the workforce can be significantly improved. The stimulus that continuous updates produce in employees is in fact extremely effective in creating a positive and willing atmosphere in the company.

In fact, there is nothing more gratifying than being useful in one’s duties, but on the contrary, the marginalization produced by a society that changes its way of communicating can lead to generating a great sense of frustration if one does not better manage transformations over time. Implementing plans concerning digital transformation therefore allows everyone to be more productive and join a team whose mindset is aimed at continuous improvement of themselves and the company. 

  • How to reduce the digital divide in the company (


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